Online Assessment Instructions

Please review the System Requirements and Assessment Do's & Don'ts

Please complete the assessments within 4 hours of starting

Please complete the assessments in one single sitting

For proctoring purposes, your video/audio/session will be recorded and analyzed

Go to Assessment
Support & FAQs

Note: After completion of all assessments, please remember to click on Stop Proctoring.
Unsuccessful completion to this step will lead to delayed candidate application process.

MANDATORY SYSTEM REQUIREMENTS

  • MACHINE: Only use Desktops/Laptops. Do not use Mobile Devices.
  • WEBCAM/MIC: Webcam and Mic are mandatory
  • BROWSER: Google Chrome (latest 5 versions); No beta versions
  • COOKIES & POPUPS: Must be enabled
  • OS: Windows 8/10/11, macOS 10.9+, Ubuntu Linux latest
  • RAM/CPU: 8 GB+ RAM, i3 5th Generation 2.2 Ghz or higher
  • INTERNET: Stable 2 Mbps or more; Try using Broadband
  • VPN/PROXY: Must be disabled
  • COMPATIBILITY CHECK: Click here to check compatibility

ASSESSMENT DOs & DONTs

All assessments are for individual evaluation alone. Any candidate allowing another person to take the evaluation in his/her place or found involved in impersonation will be disqualified. Below are the Do’s and Don’ts that all candidates have to follow.

DOs

  • Make sure that your webcam and mic are on throughout the assessment.
  • Make sure that your face is well illuminated and clearly visible throughout the assessment.
  • Make sure that you always stay in front of the webcam, with your face clearly visible throughout the assessment.
  • Make sure that your testing location is indoors (walled), with doors closed, and free from background noise (The room must be as quiet as possible)
  • Make sure that you do not talk to anyone or access other electronic devices throughout the assessment.
  • Ensure you are well prepared for the assessment which will last for up to 1.5 hours. Keep water and snacks near you, if required.

DONTs

  • Do not switch off the webcam or the microphone at any time during the assessment. This will lead to disqualification.
  • Do not attend the test from a poorly illuminated location, where your face is not clearly visible. This will lead to disqualification.
  • Do not move away from the webcam view at any time during the assessment. This will lead to disqualification.
  • Do not talk to your friends or family members at any timeduring the assessment. This will lead to disqualification.
  • Do not access other electronic device like mobile phone, additional laptop, etc. at any time during the assessment. This will lead to disqualification.
  • Do not attend the assessment in an informal setting like lying on a bed/couch, sitting in your balcony, etc.

SUPPORT & FAQs

This pop-up is served if the URL is incomplete.
Avoid copy/pasting the URL, and click the link directly.
If you cannot avoid copy/pasting the URL, then copy & paste the full URL.

This error occurs if your machine's date & time are not set correctly as per your time zone.
Make sure to set the date & time in your Local Time Zone.
Set the correct date & time using your operating system settings/preferences.
Once you have set the correct date & time, restart your machine, and then try again.

This error occurs if you are using a mobile or a tablet.
Please make sure that you take the test from a laptop or a desktop.

This error occurs if you are not using one of the latest versions of Google Chrome
Install the latest version of Google Chrome.
Beta versions should not be used.
Browser extensions should be disabled/removed.
Other browsers are NOT supported - like Firefox, IE, Safari.

This error is served if the URL is incomplete
Avoid copy/pasting the URL, and click the link directly.
If you cannot avoid copy/pasting the URL, then copy & paste the full URL.

In case you have manually entered the username and/or password:
Avoid typing the login credentials manually. We recommend copy/pasting.
While copy/pasting, make sure that you have copied the full username/password
While copy/pasting, make sure that there are no blank spaces in the copied username/password.
Make sure that you are using right test link & login credentials, in case you have received multiple invitations.

This error occurs if your RAM or CPU/Processor speed is too slow.
This error also occurs if you have too many other applications open.
To resolve this, first restart your system.
Once the system is restarted, make sure that no other applications are running.
Then launch Chrome browser and login into the test again.
If you still see the error, then you need to upgrade to a faster machine.

This error occurs if you don't have sufficient upload and download speed.
This error also occurs if your internet connection is not stable or it's fluctuating.

Try using the broadband. Avoid using unstable 3G/4G connections.
If you are using a broadband, then restart your wifi router and modem, and try again.
Make sure that the signal from the wifi router/modem to your machine is strong.
Make sure that no one else is sharing the connection, and it's being used only by you.

Avoid using a 3G/4G connection or mobile hotspot. They are generally not stable.
If you only have a 3G/4G connection, ensure that 3G/4G signal is strong and stable.

If your connection is still poor, then try arranging an alternative connection.
If you are unable to fix the issue immediately, then try taking the test at a later time.

This issue occurs if we are not able to access your Camera/Mic.

This issue can happen due to three possible reasons:

  • Issues with the System
  • Issues with the Browser
  • Issues with the Machine

Please follow the steps provided below.

Check for System issues:

  • Make sure that your Camera/Mic are connected properly to your machine.
  • Make sure that your Anti-virus or System Software are not blocking your Camera/Mic.
  • Make sure that your Camera/Mic are not disabled in your system.
  • For Camera access in Windows:

    • Click on Windows Icon -> Go to Settings -> Click on Privacy ->
    Click on Camera on the left panel ->Allow apps to access your Camera should be ON.

  • For Mic access in Windows:

    • Click on Windows Icon -> Go to Settings -> Click on Privacy ->
    Click on Microphone on the left panel -> Allow apps to access your Microphone should be ON. Also, Voice Recorder should be ON.

Check for Browser issues:

  • Make sure that any Chrome extension is not blocking access to your Camera/Mic.
  • Make sure that your Camera/Mic are allowed in your browser.
  • After allowing the access, refresh the page or restart your browser.
  • For Camera access in Chrome:

    • Open Google Chrome -> Click on the 3 Dots on the top right corner of the Browser window ->
    Click on "Settings" in the menu -> Click on "Privacy & Security" in the left column ->
    Click on "Site Settings" in the right column -> Click on "Camera" under the permissions section ->
    Select "Sites can ask to use your camera" under Permissions ->
    Delete "hirepro.in" entry if present under "Not allowed to use your camera" ->
    Restart your browser, and try the test/interview again.

  • For Mic access in Chrome:

    • Open Google Chrome -> Click on the 3 Dots on the top right corner of the Browser window ->
    Click on "Settings" in the menu -> Click on "Privacy & Security" in the left column ->
    Click on "Site Settings" in the right column -> Click on "Microphone" under the permissions section ->
    Select "Sites can ask to use your Microphone" under Permissions ->
    Delete "hirepro.in" entry if present under "Not allowed to use your Microphone" ->
    Restart your browser, and try the test/interview again.

Check for Machine issues:

  • Clear your browser cache, restart your browser, and try again.
  • If that doesn't work, restart your machine, and try again.
  • If that doesn't work, try with a different machine.

First, check if there are any errors on screen

  • Make sure that you have allowed access to the camera & mic.
  • Make sure that there are no other errors on screen (like Browser, Internet, System).
  • If there are any errors, please resolve those errors first.

Then, check if your face is clearly visible

  • Make sure that your face is brightly lit to be clearly visible to the camera.
  • Make sure that there is no bright light behind you that is making your face not visible.
  • Wait for 10 seconds for the camera to detect your face.
  • Once the camera detects your face, the camera preview border will turn green.
  • Once the camera preview border turns green, you can click the selfie.

Lastly, if any of the above doesn't work

  • Clear your browser cache, restart your browser, and try again.
  • If that doesn't work, restart your machine, and try again.
  • If that doesn't work, try with a different machine.

This is applicable for Voice Test only.

Too much background noise can lead to no scores or poor scores.

Hence, low background noise is extremely important for your own success.

Background noise issue can happen due to three possible reasons:

  • Issues with your Surroundings
  • Issues with your Mic/Headset
  • Issues with your Laptop/Desktop

Please follow the steps provided below.

Check your surroundings:

  • Make sure that you do not have too much noise in your room or near your room.
  • If you are unable to fix the issue immediately, please try taking the test at a later time.

Check your headset/mic:

  • Use a Good-quality Wired headset/mic. This is extremely important.
  • Do not use Bluetooth headphones, because it degrades voice input quality.
  • Do not use the laptop mic, because it captures more background noise.
  • Check that your headset/mic is properly connected. Loose connection can cause issues.
  • Check your laptop/desktop audio port. A faulty port can cause issues.
  • Check your mic input volume. It should be between 80% and 90%.
  • If none of the above works, try using a different Good-quality Wired headset/mic.

Check your laptop/desktop:

  • Sometimes the laptop/desktop generates its own noise (fan noise or internal noise).
  • Restart your laptop/desktop, close all unnecessary applications, and try again.
  • Update/troubleshoot the audio drivers in your laptop/desktop, and try again.
  • If none of the above works, try using a different laptop/desktop.

This error occurs if the camera is not able to see your face.
Since it is a proctored test/interview, you are required to be in front of camera.
Please make sure that you stay in front of the camera.
Please make that your face in brightly lit to be clearly visible to the camera.
Please make sure that there is no bright light behind you that is making your face not visible.

Since SEB is an installable application, your machine's personal settings can affect the installation.
Hence, it is extremely important for you to follow the steps provided below.

Step 1: Check your System and Internet

  • Ensure that you have Admin access to your laptop/desktop.
  • Ensure that you using Windows 8 or 10 or 11.
  • Ensure that you have Google Chrome (latest 5 versions). No Beta versions.
  • Ensure that you have a Webcam & Mic in your laptop/dekstop.
  • Ensure that you have a stable Internet connection with 1 Mbps upload/download speed.
  • Ensure that you are using Broadband. Mobile hotspots are not recommended.

Step 2: Remove/Disable the Following (Extremely Important)

  • Antivirus must be Disabled.
  • Window Defender and Firewall must be Off.
  • Windows Security Real-time Protection must be Off.
  • Google Chrome Extensions must be Removed.
  • VPN/Proxy must be Disabled.
  • Screen Sharing/Extension and Remote Desktop must be Disabled.
  • Bluetooth must be Off/Disabled.

Step 3: Clean your System

  • Clear your Google Chrome History, Cache, and Cookies.
  • Clear your System Cache and Temporary Files.
  • Restart your Internet Modem and Wifi Router.
  • Restart your Laptop/Desktop.

Step 4: Install the SEB & Attend the Test

  • Download and install the SEB only after all the above steps are completed.
  • Ensure that the SEB is installed in C DRIVE only. This is extremely important.

If you face issues even after following the above steps:

  • Uninstall and reinstall the Google Chrome Browser.
  • Uninstall and reinstall the SEB.
  • Restart your system, and try again.